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A user can have one of three roles within the portal 

  • Manager
    • A manager account is a “Customer Admin”, where they have access to all results, invite new users to the portal, and can close any issue at anytime. A manager account and also view the API key for integrations purposes.
  • Security
    • A security account has access to zero apps by default, but must be given access to apps by a manager account. The security user can close issues at anytime, but has no other access beyond closing issues one-by-one.
  • Developer
    • A developer account has access to zero apps by default, and cannot close issues either. The developer account is basically a read-only account to the apps that the developer has access to.
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